Event Cancellation Policy
eNATOA and Webinar Cancellation Policy: ALL SALES ARE FINAL. No refunds or cancellations are permitted once purchase is completed. Webinars are often recorded so that they can be viewed later. Substitution of sessions is permitted when available. To request a substitution of a session, send an email request to NATOA no later than noon ET on the day of the affected webinar. Upon approval of a substitution request, NATOA staff will provide you with confirmation of the change.
Annual Conference Cancellation Policy: