IT Network Engineer - City of Eugene, OR

Posted By: Karen Anderson Job Postings ,
General Statement of Duties


The City of Eugene is seeking a qualified IT Network Engineer with experience in systems administration, network administration and hands on knowledge of firewalls, routers, switches, load balancers, VPN, Microsoft server and client operating systems, and a solid understanding of the OSI model, network routing protocols and subnetting. Knowledge of network monitoring, security, and management software systems required.

THIS POSITION IS OPEN UNTIL FILLED 

Applications will be reviewed in the order they are received.  

ONLINE APPLICATIONS ONLY 


The City of Eugene Information Services Division (ISD) builds and maintains the City of Eugene's technologies to meet the evolving needs of the community. We are a team committed to innovation and excellence built on a solid foundation of providing excellent customer service. The scope of operations includes:
  • Complex environment including public safety networks, business networks and wifi environments supporting six diverse departments
  • An abundance of professional development and training opportunities
  • 51 City facilities throughout the community connected by a high-speed fiber optic network 
  • More than 200 business software systems
Salary Range:  Depending upon knowledge, skills, and abilities, this position may be filled at a Systems Programmer 1 or Systems Programmer 2 level. Department/Division:  Central Services Department/Information Services Division

Work Location:  Eugene Public Library Building, 100 W 10th Ave, Suite 450, Eugene, OR 97401 Must reside in the Eugene metro area, a hybrid work schedule (home/in office) is available for this position and can be negotiated at hire.

Schedule: Currently 40 hours/week, Monday-Friday; other work schedule may be required. Must be available for after-hours or emergency support work as needed.
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Calling Eugene Home  
Eugene is located at the southern end of the agriculturally rich Willamette Valley. From here, it is a short jaunt east to the Cascade Mountains, west to the stunning Pacific Ocean coastline, or north to Portland.  We're a small city with unlimited things to do: Downtown Eugene is revitalizing; the Oregon Bach Festival and Eugene Symphony call the 
Hult Center for the Performing Arts home; you can float the Willamette River and hook a salmon after work in the shadow of downtown; a booming food and beverage economy, including topnotch local craft breweries and wineries in the surrounding countryside, is the foundation of a local restaurant scene; the University of Oregon brings arts, culture, and educational opportunities, as well as championship athletics (Go Ducks!); a nationally-recognized transit system helps you move around the city; and our Gold rating as a Walk- and Bicycle-Friendly Community ensures that safe travel options abound! Known as Track Town USA, the community annually plays host to numerous track and field events at historic Hayward Field, including the IAAF World Championships in 2022! The impact of track and field can be seen beyond the track, with abundant trails coursing through the south hills, along the Willamette River, and through hundreds of acres of city parks. To learn more about Eugene, visit Eugene Cascades and Coast.  
  

The Organization  

The City of Eugene has a Council-Manager form of government. In this form of government, the city council develops legislation and policies to direct the City. The city manager, hired by the city council, provides administrative direction to the organization, oversees City of Eugene personnel and operations, and carries out the city council's direction. The City of Eugene has over 1,500 employees and a $840 million total budget. The City of Eugene is a service-oriented and welcoming organization that provides services through six departments: Central Services, Fire and Emergency Medical Services, Police, Public Works, Planning and Development, and Library, Recreation and Cultural Services. The State of the City video shows how the city is meeting new challenges, learning from one another, building connections, and celebrating our city. The City of Eugene encourages our employees to bring their true selves to work with the knowledge that they are valued and protected.  We embrace all of the identities and cultural legacies that our employees represent and strive to be an inclusionary and safe place to work.  At the City, we learn and grow best as a team of individuals unafraid to use their unique voices to propel us to meet our goals as we serve our community today and into the future.  

As an organization we are focusing on six Core Competencies for employees:  

  • Trust & confidence – Making our intent and actions be transparent and honest while fostering healthy, inclusive relationships, actively listening and maintaining open communications, delivering on our promises, investing in other’s success, and engaging each other and the community  

  • Creative work environment – Exploring meaningful new ideas and relationships to foster innovation and encourage collaboration and creativity. Challenging the standard method of doing business in a positive environment.  

  • Now & later perspective – Looking beyond day to day challenges to better anticipate the future and adjust to change.   

  • Respectful & inclusive work environment – Seeking out a wide range of voices and making each other feel respected and included.  

  • Self-awareness & emotional intelligence – Learning to recognize and understand our own emotions and the emotions of others and recognizing our individual strengths and weakness to raise self-awareness so we can perform better.  

  • Wellbeing - We take care of ourselves and each other.   

 

The City of Eugene offers a great benefit package including holidays, vacation, sick leave, retirement benefits and a range of insurance benefits as well as training and advancement opportunities. To view more information about the benefits and current insurance premium rates, click the respective links. While these positions operate in a challenging and fast-paced environment, they are part of a supportive, collaborative team that is flexible and values work-life balance.

Examples of Duties Performed - Duties may include but are not limited to the following

  • Configure and install various network devices and services 
  • Program network hardware including DNS servers
  • Define, document, and enforce system standards
  • Maintain firewalls and manage security standards 
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
  • Monitor network performance and ensure system availability and reliability, troubleshoot problems and outages for switch, router, and firewall connectivity issues between various physical sites around the city
  • Monitor system resource utilization, trending, and capacity planning
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Use ticket system and knowledge base to documents network problems and resolution
  • And other duties as assigned.
To view detailed information on the duties, knowledge, and abilities that may be expected for this position, please see the classification:  Systems Programmer 1  and Systems Programmer 2 

Qualifications

Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the jobStudies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. 

The City will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
 
 Knowledge of:

  • Principles of network, system, and service design.
  • Principles of project management in a highly complex IT environment.
  • Microsoft Active Directory, Windows Server administration, VMware / Hyper-V hypervisor administration, storage, Cloud technology, certificate authority and backups.
  • Best practices of network and data center security.
  • Local and wide-area network hardware and software and related transmission and interface protocols.
MINIMUM REQUIREMENTS
Other combinations of experience and education which meet the minimum qualifications will be considered. Depending upon knowledge, skills, and abilities, this position may be filled at a Systems Programmer 1 or Systems Programmer 2 level.
 
 Experience:
 Systems Programmer 1: Four years of increasingly responsible experience in a secure network environment including project management, analysis, procurement, installation and maintenance of network hardware, servers, software.
 Systems Programmer 2: Six years of progressively responsible experience in a secure network environment including project management, analysis, procurement, installation and maintenance of network hardware, servers, software.
 
 Training/Education:
 Systems Programmer 1 & 2:  Bachelor's degree from an accredited college or university with major course work in Computer Science, Telecommunications, or a closely related field. A combination of education and experience may be substituted to meet the education requirements. i.e. A two-year degree and eight years of hands-on required networking experience in an enterprise organization may qualify.
 
Oregon Driver’s License (ODL):
Valid Oregon driver’s license, or ability to obtain by date of hire; must pass driving records check and, if hired, maintain a driving record that meets the City’s standard. Oregon law requires that an out-of-state license holder must obtain a valid Oregon license (with appropriate endorsements) within 30 days of becoming domiciled in the state (ORS 803.355).
 
 MUST PASS A CRIMINAL BACKGROUND CHECK

 

FOR A COMPLETE JOB DESCRIPTION OR TO APPLY, CLICK HERE 

Supplemental Information

Selection Process - Applicants are screened based upon their relevant knowledge, abilities, skills, experience, and training. The selection process varies according to the position and can include such things as screening of supplemental questionnaires, written or skill tests, ability or fitness tests, interviews, and assessment processes. In addition, background investigations and records checks may be required. Applicants selected to continue in the process will be notified within two-three weeks after the posting deadline.  
 
Eligibility List - This posting may also be used to establish an eligibility list of applicants for future vacancies. Candidates that are placed on the eligibility list will be notified via email which will include the duration of the list and how notification of call up will occur.  
 
Assessments - Some positions also require applicants to have a psychological evaluation and/or physical examination and a drug test prior to employment. Marijuana use is evaluated consistent with current state law regulations.
 
Current information about the status of a job posting is available by going to www.eugene-or.gov/jobs and selecting “Job Posting Status.”
 
The City of Eugene complies with the Americans with Disabilities Act of 1990. Any applicant with a qualified disability under the Americans with Disabilities Act may request accommodation by contacting an employment coordinator at (541) 682-5061.  
 
In compliance with the Immigration Reform and Control Act of 1986, the City of Eugene will request all eligible candidates who accept employment with the City to provide documentation to prove they are eligible for employment in the United States.  
   
The City of Eugene is committed to a Respectful Work Environment, we value the cultural, educational, and life experiences of each employee. We believe that a diverse workforce enables us to deliver culturally responsive services to all members of our community. As part of our commitment to diversity, equity, and inclusion we desire to welcome, respect, and create a sense of belonging for a wide range of identities and experiences in our workforce.  Women, people with disabilities, and persons of color are strongly encouraged to apply.